Company Information
Last updated: 23 March 2026
1. Corporate Details
In compliance with the Companies Act 2006 (UK), Regulation (EU) 2016/679 (GDPR), Directive 2000/31/EC (e-Commerce Directive) and Italian Legislative Decree 70/2003 (Italian implementation of the e-Commerce Directive), the following information is provided:
| Company Name | Resolution Pro Ltd |
|---|---|
| Legal Form | Private Limited Company (Ltd) — England & Wales |
| Company Number | 12348574 |
| Registered Office | 981 Great West Road, Brentford, UK, TW8 9DN |
| VAT Number | Not applicable at this time |
| Country of Registration | United Kingdom (England & Wales) |
| Companies Register | Companies House — gov.uk/get-information-about-a-company |
| Contact Email | [email protected] |
| Website | audeasy.com |
2. Business Activity
Resolution Pro Ltd operates the Audeasy platform (audeasy.com), an online service for the distribution and sale of digital content, specifically audiobooks and ebooks.
The Platform is accessible to users worldwide, with particular focus on the United Kingdom, the European Union and the United States of America.
3. Contact
For any communication relating to the Platform, the services offered, purchases, privacy or legal matters, you may contact us through the following channels:
| Type of Enquiry | Contact |
|---|---|
| General enquiries | [email protected] |
| Privacy and personal data | [email protected] |
| Complaints and disputes | [email protected] |
| Postal address | Resolution Pro Ltd, 981 Great West Road, Brentford, UK, TW8 9DN |
We endeavour to respond to all communications within a reasonable time and in any case within 30 days of receipt, as required by applicable legislation.
4. Legal Documents
The use of the Platform and the purchase of Digital Content are governed by the following documents, available on audeasy.com:
- Privacy Policy — notice on the processing of personal data
- Terms & Conditions — rules of use of the Platform and conditions of sale
- Cookie Policy — notice on cookies and similar technologies
- EULA (End User License Agreement) — licence of use for Digital Content
5. Supervisory Authorities and Complaints
In the event of disputes or complaints relating to the protection of personal data, users may contact the following authorities:
| Jurisdiction | Authority | Website |
|---|---|---|
| United Kingdom | Information Commissioner's Office (ICO) | ico.org.uk |
| Italy | Garante per la Protezione dei Dati Personali | garanteprivacy.it |
| European Union | Supervisory authority of the user's country of residence | edpb.europa.eu |
6. Online Dispute Resolution (ODR)
In accordance with EU Regulation 524/2013, we inform consumers resident in the European Union that the European Commission provides an Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr
Our email address for dispute resolution is [email protected].
7. Notes
The information contained on this page is provided for transparency and informational purposes, in compliance with applicable legislation. Resolution Pro Ltd reserves the right to update this information at any time.
For up-to-date information on the company, you may consult the public register at Companies House at gov.uk/get-information-about-a-company by entering Company Number 12348574.