Privacy Policy
Last updated: March 2, 2026
1. Introduction
Audiobooks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services to browse, purchase, and access audiobooks and ebooks.
2. Information We Collect
We may collect the following types of information:
- Account information: email address, password (stored in hashed form), and any profile details you provide.
- Purchase and payment information: purchase history, product entitlements, and transaction data. Payment card details are processed by Stripe and are not stored on our servers.
- Usage data: how you use the service (e.g., library access, streaming, reading progress) to provide and improve the service.
- Communications: if you contact us or we send you emails (e.g., verification codes, password reset, access notifications).
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account and authenticate you.
- Process purchases and grant access to audiobooks and ebooks you buy or receive.
- Send you necessary service emails (e.g., verification codes, password reset, notifications about granted access).
- Improve our services, fix issues, and analyze usage.
- Comply with applicable laws and protect our rights and safety.
4. Payment Processing
Payments are processed by Stripe. We do not store your full card number or CVV. Stripe's use of your payment information is governed by their Privacy Policy.
5. Cookies and Similar Technologies
We use session and authentication-related technologies so you can stay signed in and use the service. We may use cookies or similar mechanisms for security and to remember your preferences (e.g., theme). You can control cookies through your browser settings.
6. Data Retention
We retain your account and purchase data for as long as your account is active and as needed to provide the service and comply with legal obligations. If you delete your account, we may retain certain data where required by law or for legitimate business purposes (e.g., fraud prevention, tax records).
7. Your Rights
Depending on where you live, you may have the right to:
- Access or receive a copy of the personal data we hold about you.
- Correct or update your personal data.
- Request deletion of your personal data, subject to legal and contractual limits.
- Object to or restrict certain processing of your data.
- Withdraw consent where we rely on it.
To exercise these rights, contact us using the details below.
8. Security
We use reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of the service after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at the email or address provided in the app or on our website.